We use a variety of high-quality materials in our jewelry collections. To learn more about the specific materials used in each piece, please refer to the product description on the individual product page.

Below, you'll find detailed information about the different materials we work with and how to care for them.

- We advise to store your 24Kae jewelry where it cannot be easily scratched or damaged. When storing your 24Kae jewelry, we also recommend that it should not be able to scratch against any other jewelry.

- In order to keep your 24Kae jewelry looking beautiful, polish it regularly with a soft cloth. Cleaning can be done with a soft toothbrush, water and a little mild detergent. After polishing, rinse the jewelry well with water and dry with a soft cloth. Never clean your jewelry with chemicals or a hard polishing cloth.

- Discoloration of the silver is, to a certain extent, determined by the type of skin on which the jewelry is worn and the use of cosmetics. For example, it is advisable to wait with putting on the jewelry until after all lotions and perfume have been absorbed into the skin.

- We advise you to always take off your jewelry when, for example, you are going to exercise, shower, swim, clean, etc. This way, you ensure that your jewelry lasts as long as possible.

Unfortunately, 24Kae cannot guarantee that the 18 karat gold plating of our jewelry will last forever. Gold-plated jewelry is naturally more fragile and may lose color over time. The speed at which this color fades depends on various factors, such as the use of chemical products on the skin, how much the wearer sweats, or even the pH value of the person's skin.

925 Sterling Silver

Our jewelry is made from 925 sterling silver, a high-quality precious metal. Sterling silver is strong enough for daily wear and is globally recognized as the standard for fine silver jewelry.

All our silver pieces are completely nickel-free and hypoallergenic, making them suitable for almost all skin types.

Care tip: To keep your silver jewelry looking its best, we recommend storing it in a dry place and avoiding contact with water, perfume, and cleaning products. Gently polishing your jewelry with a soft cloth will help maintain its natural shine.

18K Gold-Plated Silver

The gold-colored pieces in our collection are finished with a layer of 18K gold plating. This means a thin layer of real gold is applied over a base of sterling silver.

This combination of precious metals – silver and gold – creates jewelry that is not only elegant in appearance, but also long-lasting. All our gold-plated items are nickel-free and hypoallergenic, ensuring comfortable wear for most skin types.

However, please note that we cannot guarantee that the 18K gold plating will last forever. Gold plating is naturally more delicate and may fade over time. The rate at which this happens depends on several factors, such as the use of cosmetic products, skin type, perspiration, or even the natural pH level of the wearer’s skin.

Care tip: To extend the life of the gold plating, we recommend removing your jewelry when in contact with water, perfumes, creams, or during intensive activities. Store your pieces in a dry, dark place for optimal preservation.

14K Solid Gold

Our rings are made from 14K solid gold, a durable and valuable precious metal designed to last for generations. 14K gold contains 58.5% pure gold, mixed with other metals to add strength. This makes it ideal for everyday wear – it retains its color and shine, is resistant to wear, and does not oxidize.

Unlike gold-plated jewelry, 14K gold is solid through and through – not just a coating, but a long-lasting investment that retains its value and grows more beautiful over time. It’s a timeless choice for those seeking genuine quality and durability.

Our solid gold rings are adorned with natural gemstones. Each stone is carefully selected and hand-set to achieve the perfect balance of natural beauty and skilled craftsmanship.

Gold and gemstones are both natural materials, symbolizing luxury, strength, and elegance. Together, they create a piece that’s not only special to wear, but also to keep – and even pass on.

Care tip: While 14K gold is strong, we still recommend handling your ring with care. Avoid exposure to harsh chemicals and store it separately to prevent scratching. Gemstones can be sensitive to heat and sudden temperature changes, so a little caution goes a long way.

Brass (Bold by 24Kae)

The Bold by 24Kae earring collection is crafted primarily from brass, an alloy of copper and zinc known for its warm, gold-like tone and solid feel. Brass is a popular material in jewelry-making due to its beautiful shine, durability, and the ability to create fine, detailed designs. With proper care, it stays beautiful for a long time.

Because brass can sometimes cause irritation for sensitive skin, we’ve chosen to use a 925 sterling silver pin (the part that goes through the ear) and a sterling silver backing. Sterling silver is a precious metal that is nickel-free and hypoallergenic, making these earrings safe and comfortable – even for sensitive ears.

This way, we combine the best of both worlds: the look and strength of brass, with the skin-friendly benefits of sterling silver exactly where it matters most.

Care tip: To keep your earrings in top condition, we recommend removing them before showering, swimming, or exercising. Avoid contact with perfume, hairspray, or cosmetics to protect the finish and keep the materials clean. Store your earrings in a soft pouch or separate box to avoid scratches or damage.

We use a variety of high-quality materials in our jewelry collections. To learn more about the specific materials used in each piece, please refer to the product description on the individual product.

Below, you'll find detailed information about the different materials we work with and how to care for them.

925 Sterling Silver

Our jewelry is made from 925 sterling silver, a high-quality precious metal. Sterling silver is strong enough for daily wear and is globally recognized as the standard for fine silver jewelry.

All our silver pieces are completely nickel-free and hypoallergenic, making them suitable for almost all skin types.

Care tip: To keep your silver jewelry looking its best, we recommend storing it in a dry place and avoiding contact with water, perfume, and cleaning products. Gently polishing your jewelry with a soft cloth will help maintain its natural shine.

18K Gold-Plated Silver

The gold-colored pieces in our collection are finished with a layer of 18K gold plating. This means a thin layer of real gold is applied over a base of sterling silver.

This combination of precious metals – silver and gold – creates jewelry that is not only elegant in appearance, but also long-lasting. All our gold-plated items are nickel-free and hypoallergenic, ensuring comfortable wear for most skin types.

However, please note that we cannot guarantee that the 18K gold plating will last forever. Gold plating is naturally more delicate and may fade over time. The rate at which this happens depends on several factors, such as the use of cosmetic products, skin type, perspiration, or even the natural pH level of the wearer’s skin.

Care tip: To extend the life of the gold plating, we recommend removing your jewelry when in contact with water, perfumes, creams, or during intensive activities. Store your pieces in a dry, dark place for optimal preservation.

14K Solid Gold

Our rings are made from 14K solid gold, a durable and valuable precious metal designed to last for generations. 14K gold contains 58.5% pure gold, mixed with other metals to add strength. This makes it ideal for everyday wear – it retains its color and shine, is resistant to wear, and does not oxidize.

Unlike gold-plated jewelry, 14K gold is solid through and through – not just a coating, but a long-lasting investment that retains its value and grows more beautiful over time. It’s a timeless choice for those seeking genuine quality and durability.

Our solid gold rings are adorned with natural gemstones. Each stone is carefully selected and hand-set to achieve the perfect balance of natural beauty and skilled craftsmanship.

Gold and gemstones are both natural materials, symbolizing luxury, strength, and elegance. Together, they create a piece that’s not only special to wear, but also to keep – and even pass on.

Care tip: While 14K gold is strong, we still recommend handling your ring with care. Avoid exposure to harsh chemicals and store it separately to prevent scratching. Gemstones can be sensitive to heat and sudden temperature changes, so a little caution goes a long way.

Brass (Bold by 24Kae)

The Bold by 24Kae earring collection is crafted primarily from brass, an alloy of copper and zinc known for its warm, gold-like tone and solid feel. Brass is a popular material in jewelry-making due to its beautiful shine, durability, and the ability to create fine, detailed designs. With proper care, it stays beautiful for a long time.

Because brass can sometimes cause irritation for sensitive skin, we’ve chosen to use a 925 sterling silver pin (the part that goes through the ear) and a sterling silver backing. Sterling silver is a precious metal that is nickel-free and hypoallergenic, making these earrings safe and comfortable – even for sensitive ears.

This way, we combine the best of both worlds: the look and strength of brass, with the skin-friendly benefits of sterling silver exactly where it matters most.

Care tip: To keep your earrings in top condition, we recommend removing them before showering, swimming, or exercising. Avoid contact with perfume, hairspray, or cosmetics to protect the finish and keep the materials clean. Store your earrings in a soft pouch or separate box to avoid scratches or damage.

Rhodium plating is a plating method used in jewelry that consists of 925 Sterling silver with rhodium to maintain the jewelry’s shine. This makes rhodium-plated silver a more expensive precious material than the normal 925 silver alone.

Stones:

All of the stones used in in 24Kae jewelry are with properties similar to natural materials. We use two types of stones. Nano/synthetic stones and Zirconia stones.

For our 14K solid gold rings, we use high quality natural gemstones.

Pearls:

Fresh water pearls

Shell pearls

24Kae jewelry is guaranteed for a period of 6 months, for damage and / or defects caused by fair wear and tear. From the date of purchase, the jewelry is guaranteed for a period of 24 months, against manufacturing errors irrespective of the country of purchase. Your 24Kae jewelry items will be repaired or replaced free of charge, provided that the fault falls within the terms of guarantee. If the jewelry is repaired by third parties, the jewelry can’t be returned. This guarantee does not detract from the rights and claims of the consumer provided by applicable national law.

Every item will be automatically shipped in our linen 24Kae pouch.

If you prefer a 24kae giftbox, you can check the box in the shopping cart and select the packaging of your choice. We provide luxurious pakacing to offer a special gift experience.

Do you want to return an item? You can register your return online via this return registration link, after which you can drop off the shipment at a PostNL service point.

You can register the return with the simple steps below:

1. Register the return using your tracking code and zip code.
2. Enter a reason for return.
3. Select a PostNL service point.
4. Confirm the return.
5. Print the label and attach it to the box/package.
6. Make sure to add the original packing slip within the box/package. This is important so we can process your return correctly.
7. Drop off the package at your selected PostNL service point. Please keep the proof of shipment until the refund is made.

If you want to register your return through our online registration link make sure to fill in your Track & Trace code in combination with your zipcode. The Track & Trace code was send to you when your order was on its way to you.

For returns from the Netherlands: you can drop off the package with the item you want to return at a PostNL service point. When you return the package, you will receive a shipping confirmation with a Track & Trace code that you can use to track the package. Please keep this code until you receive a message from us confirming the return of the package.

You can also return via another carrier, but then the costs for returning are for your own account.

For returns outside the Netherlands: you can take your package with you to a post office that sends international shipments. Please note that the shipping costs for returns outside the Netherlands are not covered by 24Kae.

As soon as we have processed your return shipment, you will receive a message from us confirming the return of your package. We will refund the entire purchase amount (including any shipping and payment costs) as soon as possible, but no later than 14 days after processing your return. However, we may withhold a refund until we have received the products, or until you have demonstrated that you have sent them.

You have the right to withdraw from the purchase within 14 days without providing
any reason.

The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good. To meet the withdrawal period, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

We ask you to return the goods to us as soon as possible and no later than 14 days after the day on which you have notified us of your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 days has expired.

If you exercise your right of withdrawal, the product will be returned to us in its original condition and packaging (if reasonably possible). Make sure to return the complete product, with all accessories and supplies. If something is missing, we may charge you for any replacement costs. You can find the European model withdrawal form here, at the bottom of our ‘Terms of Use’ page.

We ship to the Netherlands, Luxembourg, Belgium, Germany, France, Spain, Portugal, Italy, Austria, Finland, Sweden, Denmark, Ireland, Czech Republic, Poland, Hungary, Slovenia and Slovakia.

If you order before 15:00 your order will be delivered to you within two business days (within the Netherlands) with PostNL. This may vary a bit depending on the carrier. We will do our very best to process and ship your orders as soon as possible.

Shipping within the Netherlands will be €3,95. It will be free of charge on orders above €50. Outside the Netherlands we have different shipping costs, depending on the country you want to ship to. It will be free of charge above a certain amount here as well, also depending on your country. For information about this, check out our shipping page.

You will be able to shop at 24Kae when you live in: the Netherlands, Luxembourg, Belgium, Germany, France, Spain, Portugal, Italy, Austria, Finland, Sweden, Denmark, Ireland, Czech Republic, Poland, Hungary, Slovenia and Slovakia. Other EU countries and other continents will hopefully be added to the list soon, depending on your enthusiasm!

The items are all true to size. We have a size chart to help you find the size you need. For the rings we also have special instructions on the product pages on how to find the perfect size.

The 24Kae rings are available in 7 different sizes. Sizing starts from size 48 and goes up to size 60. We have a size chart to help you find your size!

The bracelets vary in size between 18-20 cm. It is possible to adjust the length with the extension piece. On each product page you will find more information about sizes for each specific item.

All sizes of the 24Kae necklaces are described in the product description. We have different lengths. The shortest necklace is 42 cm and the longest is 70 cm. Some necklaces have an extension piece of 5 centimeters so the necklace can be adjusted to the desired length.

Yes you can! When your beloved item is out of stock, you see a 'notify me' button. There you enter your e-mail address, and as soon as the item is back in stock you will receive a message!

This is a possibility! If you would like to sell 24Kae at your store, please contact the following for more information:

For The Netherlands: 24kae@vensonamsterdam.com 
For Belgium/ Luxembourg: info@be-so.be

The different ways to complete the payment for your order are via iDeal, Klarna, Bancontact, Credit Card (VISA, MasterCard or American Express) or Paypal.

IDEAL

The following banks are affiliated, for example: ABN AMRO, ING, Rabobank, ASN Bank, RegioBank, Van Lanschot Bankiers or SNS Bank. iDEAL is safe, fast and easy!

Bancontact

As a Belgian consumer, you can pay with Bancontact. This is the online payment system developed by the joint banks in Belgium. These are Belfius, BNP Paribas, ING, FINTRO, KBC, CBC, AXA bank, VDK Spaarbank and RecordBank. With Bancontact you can immediately pay for your order in a trusted payment environment. After completing the payment you will automatically be returned to our homepage.

Credit card

You can pay with your Visa and Mastercard credit card. During payment you will be asked for your CVC code. You will find this 3-digit code on the back of your credit card, these are the last 3 digits. This code is an additional security check.

PayPal 

If you choose to pay via PayPal, you will be immediately redirected to the PayPal website after ordering. You can sign up for a new account here or log in with your existing PayPal username and confirm the payment. You will receive an order confirmation from us after payment.

Klarna

With 'Pay later' you pay for your order afterwards once you have received it and decided to keep it. Paying afterwards with Klarna is safe and easy. The payment details for your purchase can be found on the invoice you receive from us. Payment is made via Klarna.